Meet buyers where they are
Shorten the sales cycle by using a single workspace—powered by AI—that has everything sellers need to engage the right customer, stay focused, and maximize productivity.
Help sellers focus by giving them clear and achievable sales activities, surfaced through configurable sequences.
Enhance empathy by using AI-powered conversation intelligence in calls to detect customer emotion, sentiment, and priorities.
Streamline selling with integrated multichannel communications such as soft phone dialer and email templates.
Provide coordinated virtual engagement with an enterprise collaboration hub that brings together colleagues, customers, and contextual customer data.
See the customer’s point of view and improve sales engagement by incorporating survey insights from Dynamics 365 Customer Voice—included with Dynamics 365 Sales.
