Dynamics 365 Marketing capabilities

Engage with customers one on one, at scale, to build meaningful relationships and grow your business.

Engage customers in real time

Nurture customers based on their interactions across email, mobile, social media, custom channels, and in-person touchpoints.

With a deep understanding of the customer, engage one on one using personalized journeys triggered by customer interactions.

Get point-and-click dynamic authoring with digital asset management, reusable content blocks, and a library of engaging templates. Use A/B testing and analytics to amplify resonating content.

Reach customers through digital channels and in-person interactions across marketing, sales, and service. Engage them in their preferred channels and timing using AI-driven recommendations.